
ServiceNow Professionals
We are looking for skilled ServiceNow professionals to fill key roles within our client company’s teams. We expect you to have gained prior experience and demonstrated success within the ServiceNow ecosystem. Your ability to collaborate smoothly across different stakeholders is equally important, as excellent communication skills are essential in all roles. Read more about the specific roles below and apply today!
Helsinki, Vaasa
As soon as possible
Full time
Staffing
About the role
We are seeking talented ServiceNow Professionals to fill distinct and crucial roles in our client's organization. If you are passionate about driving digital transformation and mastering the ServiceNow platform, explore the opportunities below:
Service Manager, SMO (Service Management Office)
You will lead the Service Management Office, ensuring excellence in the service delivery practices.
- Lead the Service Management Office and its core practices
- Require strong experience in process design and implementation
- ServiceNow expertise is a must-have
ITSM Analytics & Reporting Manager
- Platform & Performance Analytics: Drive data-driven decision-making by designing and maintaining advanced ServiceNow Performance Analytics dashboards and automated reporting solutions.
- Process Mining: Utilize ServiceNow Process Mining capabilities to visualize end-to-end process flows, identify bottlenecks, and uncover opportunities for operational optimization
We are looking for
- ServiceNow Expertise: Proven, relevant experience in the ServiceNow platform, commensurate with the specific requirements of the chosen role
- Fluent English proficiency (both written and spoken) is required for seamless collaboration in an international environment
- Communication: Excellent communication and collaboration skills to effectively interact with different stakelholders
Other information:
Start: As soon as possible
Employment period: Permanent contract with Academic Work
Location: Helsinki or Vaasa, hybrid model
Our recruitment process
This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position is directed to Academic Work.
Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.
Become a part of Academic Work
When you apply to this job, you are becoming one of many consultants at Academic Work. This means that not only will you gain fantastic benefits, but also a Consultant Manager to support you through your career with us.

Do you have questions about this job?
{contactName} or a colleague in the recruitment team will gladly answer you on krn10@academicwork.fi. Please specify advert-ID in your email: NYI9VU



