Order Fulfillment Specialist, Hyvinkää

About the role

As an Order Fulfillment Specialist, you will be part of a team ensuring a fast and efficient spare part delivery process. Your duties will focus on monitoring spare part orders and following up with the delivery process. You will collaborate within a cross-cultural team located in Hyvinkää, Finland and India, striving to achieve business objectives and provide excellent customer service.

The role is full-time and Academic Work offers you a permanent employment contract. You are expected to work from the office at least three times a week.

You are offered

• A role that gives you a fantastic opportunity to develop yourself within supply chain and logistics.
• A possibility to develop yourself in a team of skilled colleagues and to work in a global environment.
• Lunch benefit and comprehensive occupational healthcare

Work tasks

In this role, you will be responsible for ensuring the fast and efficient delivery of spare parts, focusing on order handling, delivery process follow-up, and customer communication.

• Monitoring sales order and delivery processes and handling exceptions
• Following up on delivery processes
• Creating purchase orders for order-bound items
• Communicating and collaborating actively and effectively with relevant stakeholders
• Keeping customers up to date in the processes

We are looking for

• Relevant commercial education background (e.g., a BSc)
• Previous experience in supply chain roles (purchasing /sales/logistics)
• Basic skills with MS Office tools and applications
• Good communication skills in English

It is meritorious if you have knowledge of other languages, especially Finnish and German.

To succeed in the role, your personal skills are:

• An independent and proactive worker who is eager to learn
• Customer service mindset and good team working skills
• Systematic in your way of working and paying attention to details
• Flexible and open-minded in a changing environment

This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position are directed at Academic Work.

Our selection process is continuous, and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.